Important Message to Customers About Our New Domains Launch: 123ink.ca, PrimeCables.ca & Living.ca

Dear customers,

As you have noticed, on December 5^th, 2017, an upgraded version of our websites will be launched. We are eager to introduce you our new website: Living.ca. Meanwhile, three of our previous websites, PhotoGear.com, PhoneGala.com as well as LightingBox.com, will become offline. To better serve our customers, we have decided to rename 123InkCartridges.ca as 123Ink.ca and PrimeCables.com as PrimeCables.ca; these are proudful changes which are meant to define us better as a Canadian company.

Resulting from these changes, the Shopper+ Family will now contain three websites: 123Ink.ca, PrimeCables.ca and Living.ca. Do not worry, all the product lines and services that we offer will remain absolutely the same. Our customers will still be able to shop across all three websites, adding different products in the cart which will all be handled by our single checkout platform; these items will remain in the same order.

The concept of Shopper+ Family is pretty simple. Firstly, by being a local company situated in Montreal, we are dedicated to serve Canadians by providing a better service. Our “Customer First” core value is one of the most important values that we believe in. To satisfy our customers’ needs, we offer our clientele higher quality product at the lowest price possible. At the same time, we’ve improved both our customer service and delivery efficiency by offering solid and reliable services where customers can enjoy a better shopping experience.

Secondly, by being an e-commerce retail company, we work hard to eliminate the middleman from the traditional retail industry. We do so by offering our customers the highest quality possible and therefore choose to only work with factories that lead in the industry. The benefit of removing the unnecessary middleman means we have more flexibility on cutting down the price while still maintaining a closer communication with the supplier. That is why we can react rapidly whenever there are product innovations; their functionality or appearance change based on the reviews and feedbacks that are provided by customers.

Over the past few years, we have created two major brands: PrimeCables & Moustache, in addition to our brands SortWise, CleanWise, GreenWise and Phat, through which we’ve successfully provided thousands of products to our customers with better cost-effective solutions to satisfy their needs.

After learning much through all the branding experience, we are now more capable and skilled to offer our customers more selections. For our site to look simpler, we decided combine a few of our older websites and improve them into Living.ca.

The slogan for Living.ca means “Save time, live better”. We initially thought of “save money” instead, however we changed it since there are plenty of existing stores claiming to save money for their customers, which leads customers to spend a lot more time on average comparing prices (especially in traditional stores, where one can easily spend hours to shop for something they want). We believe that saving time = save money and thus, we want to break the common misconception of saving money, which truly and simply means to save your time.

The idea of helping customers to save time is simple; once a customer visits our website, they will no longer have the hassle of comparing prices across different websites as we will offer you the lowest price on the market. Additionally, our website offers the most basic and daily essentials you will require in your daily routine. With all the time you’ll save, you will be able to spend all your saved time doing much more important things; accompany your children, your family, doing outdoor workouts or even travelling. We believe our best retail service advantage is not just about helping customers to save money, moreover, to help our customers to save more time.

Even though Living.ca is still far from being perfect, whether it’s the website functionality or product varieties, it’s our newest creation; we will therefore run it as a BETA site for a period of time to make sure that it’s userfriendly and error free. We will always welcome you with open arms if you have any concern or questions regard to our websites, please do not hesitate to contact our customer support at https://support.shopperplus.com/en/support/home.

We have a strong belief that, in a near future, you will love Living.ca as much as how you love Costco & Dollarama. We wish to thank you for all the support and critiques that will help us to improve and, of course, we also thank you for your time and consideration for being with us.

Sincerely,